I have to say this is one of the best tape removers.
We think so too ;)
Remover and bottle with tip is wonderful. Packaging that it’s shipped in is terrible . It always comes half empty because it leaks during shipping. I always get a replacement no problem. But it’s annoying to have to re-order.
So happy you love the product! We are working on more efficient packaging however it's difficult since it is an alcohol ingredient product! So sorry about that.
The product itself was great! However, during the delivery something must have happened to the packaging because one of the bottles was almost empty and the solution was all over the bag.
So sorry love! Did you email our customer service letting them know that one of your bottles had spilled? You can reach them at firstname.lastname@example.org or on IG @stardusthair.co
It’s been over 19 days and I’ve just gotten notice you e fulfilled my order. I haven’t received it yet
I'm so sorry to hear you have not received your order yet. Have you tried emailing our team at email@example.com? Our team will help find a solution ASAP.
This really does help get that tape in off the hair. And not just that but if there’s any residue left slightly on the hair, if you just spray a little more on that section of hair and comb it through, it comes right out. And I love the little needle on the top to get into the top of the weft. You don’t have to get one of your rattail combs all sticky! This was such a life saver yesterday on one of my clients. The last time I removed her extensions with a different tape in remover, there was so much residue left over that we had to do multiple conditioning treatments just to work it off. The stardust one, that was not an issue at all. It saved me time, left her hair feeling NORMAL and was gentle on her head. I will definitely be buying this one from now on! In love!